Got Questions? We’ve Got Answers!

SocksPromo is a global supplier of custom socks for businesses, events, and personal use. We specialize in high-quality materials, unique designs, and fast production.

Custom socks are perfect for marketing, promotions, giveaways, corporate gifts, and personal events like weddings or celebrations.

We produce a wide array of custom branded socks, including dress socks, sports socks, athletic socks, knee-high socks, grip socks, and ankle socks.

Yes, we provide sustainable materials such as bamboo and recycled yarns.

Absolutely. You can submit your logo or artwork, and it will be knitted directly into your custom socks.

Yes, we provide a digital mockup before production begins.

Standard production takes 7–10 days, with rush options available.

Yes, SocksPromo ships globally via reliable courier partner DHL.

Standard delivery typically takes 1–2 days after dispatch.

Yes, urgent orders are produced within 7–10 days with no additional cost.

Yes, a tracking link will be emailed to you once your order is dispatched.

Yes, as long as the order has not yet been dispatched. Contact customer support immediately.

In rare cases of delay, SocksPromo provides updates and support to ensure safe delivery.

Yes, we ship worldwide.

Fill out the order form on the website, upload your logo or design, review and approve the mockup, complete payment, and your custom socks will be produced and shipped.

Bank Transfer, ACH, Credit/Debit Card, or AMEX / American Express.

You'll receive the invoice by email along with a secure payment link, where you can easily pay using whichever method suits you best — Bank Transfer, ACH, Credit/Debit Card, or AMEX / American Express.

Minimum orders start at 100 pairs depending on the sock type.

Yes, multiple designs can be combined in a single order.

Yes, copyrighted, offensive, or inappropriate content is not allowed.

Yes, private-label packaging is available for businesses and resellers.

Contact support with photos, and SocksPromo will replace the items promptly.

No, all orders—including urgent ones—meet the same high-quality standards.

Yes, repeat orders are available, and discounts may apply for bulk orders.

Yes, they are effective tools to increase brand visibility and engage customers.

Absolutely. They are great for trade shows, conferences, employee gifts, charity events, and holiday promotions.

Submit your idea or logo through our online form. Our team will create multiple sock design options, and you can request revisions until it's perfect.

High-quality fabrics, premium knitting, eco-friendly options, fast production, and worldwide shipping.